*HURRY GET THEM NOW, TICKETS SELLING OUT QUICK*

This half-day workshop gives you the opportunity to create a human-centred chatbot strategy, along with practical conversation principles and high-level interaction design of your chatbot.

Ambit, a leading conversational AI/chatbot platform provider, hosts this special one-off event.

Building upon best-of-breed UX methods and techniques, Amelia has refined this chatbot CX design workshop format over the past year and a half working with multiple NZ enterprises to envision and bring their conversational-AI experiences to life.

Who is this workshop for?

• Anyone wanting to design a human-centred-chatbot for their organisation in 4 hours
• Bot ready or bot curious

You'll learn things like:

• The conversational intelligence problem
• About chatbots and NLP. “Dumb bots” vs Conversational-AI bots.
• How to use design-thinking to sculpt a human-centred- chatbot:
• Define what your bot should do and why
• Define where to start - which conversation, what topic, which audience

 What to expect:

• Best practice customer experience (CX) design
• The latest on conversational artificial intelligence/chatbot design practices
• A copy of Ambit's latest 15-page white paper on customer engagement
• Post it notes
• Bot jokes
• Snacks and drinks

Facilitator: Amelia Diggle

Amelia is the Design Lead for Ambit in Auckland, New Zealand. She creates and facilitates co-design workshops with NZ enterprises to help them design conversational user experiences (chatbots), and leads the design of Ambit's conversational-AI platform. Before Ambit, she worked for enterprises Spark New Zealand and Wynyard Group as a UX Designer.

Visit us at ambit-ai.com for more.